Quality Action – ‘Doing the right things right!’

ImprimerWill my HIV-prevention project succeed? Can I expect that my HIV-prevention activities will be effective? I am doing the right things right? If you find yourself asking these questions, you could get at least some answers from Quality Action.

Quality Action is the EU co-funded ‘Joint Action on Improving Quality in HIV Prevention’, involving 45 partner organisations from 26 Member States, which started on 1 March 2013.

Quality Action works with Quality Assurance (QA) and Quality Improvement (QI), aiming to promote the health of the community through maximising the quality of HIV prevention projects and programmes. Using a structured approach illustrated by the Quality Action diagram (Figure 1), partner organisations engage in a continuous, ongoing effort to make improvements to the planning, implementation and evaluation of their interventions, resulting in better targeting, increased reach and stronger involvement of key populations.

Logo - HIV 1At this stage of the project five Quality Assurance and Quality Improvement tools are ready, available and in the process of being translated into a range of European languages. They use different methodologies, have different degrees of complexity and each suits particular applications. A Tool Selection Guide, helps you identify which of the five tools to use for your project or programme, what resources you will need in order to apply the tool and what results you can expect. Interviews with people applying the tools, their case studies and stories tell us that apart from choosing the appropriate tool, the process requires adequate time, good facilitation and organisational support. It is in many ways challenging, but also brings satisfaction and increased capacity to improve efficiency and engage stakeholders.

The Quality Action tools provide options for applying QA/QI with different levels of resource and time investment, ambition and challenge. Quality Action participants confirm that it is crucial to start small and experience some of the more immediate benefits, such as realising what is working well already and increased team work, before embarking on a more comprehensive use of the tools.

  • Succeed, for example, is an easy to use quality improvement tool based on a guided questionnaire to assess and improve structure, process and results of projects or programmes. It is a self-assessment approach to quality improvement, helping the project to meet its goals.
  • Participatory Quality Development or PQD it is a more complex quality improvement tool integrating theoretical concepts, eleven practical methods and a set of case studies. Its aim is to involve stakeholders meaningfully in improving Health Promotion and HIV Prevention projects and programmes, to create practice-based evidence and to improve the effectiveness of interventions.
  • QIP is a comprehensive Quality Improvement tool using an external expert review based on a self-administered documentation form. Its distinguishing features are that reviewers assess the project against a set of clearly defined quality dimensions and return a profile of quality scores as well as concrete recommendations for improvement to the user.
  • PIQA is a new tool developed and tested by Quality Action. It is designed for health promotion activities targeting people who inject drugs. It is a questionnaire-based quality assurance tool using existing standards and looking at how well they are met.
  • Schiff, another quality improvement tool, was developed by Quality Action as a ‘programme tool’ to help countries improve their national HIV prevention programmes by assessing critical programme-level components, including the evidence base and population needs, goal setting, planning, targeting of priority populations, key stakeholders, resources as well as monitoring and evaluation. The tool makes extensive use of data already collected by countries, including data routinely reported to ECDC and UNAIDS.

QA-Picture 2Over the course of the project, Quality Action has trained more than 100 prevention experts at the European level and at least 300 more on the national level. A community of ‘quality practitioners’ emerged who have  so far completed more than 80 practical applications of the tools and sent in  their case studies. The work done in Quality Action is accompanied by a process and outcome evaluation and the activities, approaches and methods used in its implementation have been adapted accordingly.
A sustained effort and the committed participation of practitioners, experts and organisations have led to these results and important achievements. Now it is crucial that we generate policy support for QA/QI in order to create an enabling environment for stakeholders to integrate QA/QI practices routinely into their projects and programmes.

This autumn, Quality Action will finalise two key documents to support this effort, its Charter for Quality in HIV Prevention and a policy kit. The policy kit will offer policy makers the rationale and concrete actions for integrating QA/QI into HIV prevention policies, strategies and action plans. The Charter for Quality in HIV Prevention summarises quality principles, criteria and key activities to put QA/QI into practice and offers practitioners, experts, policy makers and all other stakeholders the opportunity to commit to improving their work in HIV prevention based on common ground.

The Quality Action Conference ‘Doing the right things right’ on 26-27 January 2016 in Berlin is the project’s concluding event.

Registration is now open and you can join us in this excellent opportunity to take stock of the latest developments in improving quality in HIV prevention. The results and practical experience gained during Quality Action will be presented in interactive formats. Keynote speakers, HIV prevention leader Prof Kevin Fenton from Public Health England and quality improvement expert Prof Michael Wright from the Catholic University of Applied Sciences Berlin will stimulate discussion and exchange among trainers, practitioners and policy makers.

Matthias Wentzlaff-Eggebert

Matthias has been active in HIV Prevention within NGOs as well as government organisations since 1996. He became involved in the field in Australia as a peer educator, project officer and then program manager of an NGO-based HIV/STI prevention program working with gay/MSM. Later he managed the HIV/Hepatitis C Policy and Programs Unit at the South Australian Department of Health. Since 2010 he has been working in Europe on a range of HIV-related projects, including as coordinator of the EU project AIDS&Mobility. Currently he is the coordinator for Quality Action at the German Federal Centre of Health Education (BZgA) as well as a freelance consultant and translator.

Cristina Chiotan

Cristina is Senior Public Health Coordinator at EuroHealthNet and presently working on Quality Action, leading on the communication, dissemination and policy related tasks. She provides technical assistance and support on developing public health related content for project proposals, consultations and other briefings. She is participating in the EU Platform on Diet, Physical Activity and Health; contributes to the Joint Action CHRODIS and engages members and stakeholders in the EuroHealthNet Technical Working Group on Non Communicable Diseases.

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